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Dave
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Keep It Short & Simple
There is no need to over complicate best practice. Openly, continually and actively engaging wit...
The Big Picture
In isolation some IT activities may seem mundane and inconsequential however each small part roll...
Collaborate and Communicate
Modern IT service management relies on open communication and collaboration amongst your teams, t...
Seek Continuous Improvement
If it may be more prudent to focus on the smaller, every day, IT activities and roll these up to ...
Just Start
Begin your focus on the current day to day processes within your IT function (or a sub-set of the...
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