Intro

The Information Technology Infrastructure Library drives seven guiding principles:
- Focus on Business Value
- Just Start where you are
- Progress iteratively with feedback
- Collaborate and promote visibility
- Think and work holistically on the Big Picture
- Keep it simple and practical
- Optimize and automate, realise the improvement
Not all of the above however are easy to adopt, but they should be.
Take it easy, one step at a time and it can be that easy.